Course curriculum

  • 1

    Welcome!

    • About the instructors

    • Course Description

  • 2

    Introduction

    • What is intake? What isn't?

    • Intake Myths

  • 3

    Intake in Real Life

    • Rashad

    • What did you see/hear/learn about Rashad?

    • Shonté

    • What did you see/hear/learn about Shonté?

    • Risk Assessment

    • Eric

    • What did you see/hear/learn about Eric?

    • Expectation and Intent

    • Cal

    • What did you see/hear/learn about Cal?

  • 4

    In closing...

    • What do you want to discover?

    • Intake Mistakes

  • 5

    Resources

    • Tell Me More by Cal Cates & Kerry Jordan

    • Risky Business: From Daily Practice to COVID-19 by Cal Cates

    • The Customer is Always Right... But Are They Really? by Cal Cates & Kerry Jordan

    • Sample Intake Form

  • 6

    Final Quiz

    • Final Quiz for Say More, Say Less